Common questions

Call or WhatsApp and tell us roughly what's involved — how many sale and purchase bills in a month, how many bank accounts, and which returns you file. That's enough for us to quote.

We confirm the fee in writing before any work begins. Nothing starts on a verbal figure.

No. It's one of the commoner reasons people call us. We'll usually suggest doing the most recent year first so current returns can be brought up to date, then working backwards.

Each year is quoted separately, so you can decide how far back to go.

Yes, and it's a routine handover. We need your existing company file or trial balance, the last returns filed, and closing balances as at the date we take over.

If the earlier records are incomplete, we'll tell you what's missing before quoting rather than discovering it midway.

Yes. Physical document collection is arranged within Delhi NCR. Beyond that, bills reach us by courier or as scanned copies, and the work is identical.

Proprietorships, partnership firms, LLPs and private limited companies. The compliance calendar differs by constitution; the way we work doesn't.

Not if you'd rather not. Clear scanned copies or photographs work just as well for the entry work.

If you do send originals, we arrange collection by porter or courier and the same documents go back to you the same way once we're done.

That's expected. A bag or a box is fine — sorting is part of our job, not something you need to do first.

The one thing worth doing is a check of drawers and old files, so nothing is left behind before we start.

We flag them; we don't guess. You get a written list of what's absent so you can trace it, and the books show exactly where the gaps are.

We also reconcile your purchases against the GST portal data, so bills your suppliers have reported but you haven't handed over show up as a specific list — supplier by supplier, invoice by invoice — rather than as a gap nobody notices.

A file that quietly balances by assumption is worth far less to you — and to your auditor — than one that's honest about what's missing.

No. A bank statement — PDF or Excel — is all we need. We never ask for net-banking credentials.

Tally and Busy — the two most Indian small businesses already use. We work inside your own company file, so nothing changes for you or for your auditor.

Tell us and we'll advise. If you're starting fresh we can set the company up properly — chart of accounts, opening balances, the lot — and hand it to you working.

No. The file is yours, in standard software, on your licence. If you stop working with us you keep everything and lose nothing.

Usually. Duplicated ledgers, wrong groupings, opening differences and unreconciled banks are all fixable. We look at the file first and tell you honestly whether cleaning it or starting fresh is the better option.

Yes, where you ask us to. Returns are filed using your own portal credentials, and we send you the working for approval before anything is submitted.

You always see the figures before they're filed.

Under the law, statutory liability for a return always rests with the taxpayer — that's you, and no arrangement can change it.

What we take on is the working: we tell you what's due and when, we chase you for what we need, and we flag the risk early if a deadline is at risk. If a delay is caused by us, we'll say so plainly rather than leave you guessing.

Send it to us. For GST and TDS matters we prepare the reply, assemble the working papers and the reconciliation behind it, and help you respond.

Replying from working papers we already hold is part of the ongoing engagement. Where a notice calls for a fresh report, a reconciliation we haven't previously prepared, or reworking of an earlier period, that is quoted separately and agreed with you before we start.

Where a matter needs formal representation before the department, that goes to your CA or advocate — we give them everything they need.

Our purchase reconciliation against GSTR-2B shows exactly which suppliers haven't filed and how much credit is affected, so you can chase them with specifics rather than guesswork.

It depends on volume — how many documents, how many bank accounts, which returns fall due, and whether we're starting from clean books or a backlog. That's why we don't publish a rate card.

We count first and give you a figure in writing before starting. Retainers are a fixed monthly amount; one-time work is quoted per job.

Monthly retainers start at ₹1,749 — covering basic bookkeeping and GST compliance for a month — and rise with volume and the range of work you hand over.

No. The quote covers the agreed scope. Document pickup is charged separately and stated upfront, and taxes are added where applicable.

If something outside the agreed scope comes up mid-way, we tell you and agree it before doing it.

On a retainer we review the fee if volume changes materially — in either direction. We'd rather revise it openly than quietly cut corners on the work.

No. We do not carry out audit or certification, we do not sign accounts, and we are not a firm of Chartered Accountants.

Those matters stay with your auditor. Our work is to hand them books and statements they can rely on.

No — we make their job easier. Most of what a CA charges for at year end is the reconstruction of books that were never kept properly. Keep them properly through the year and their work becomes straightforward.

Your figures are not discussed or shared outside the work. Original documents come back to you. We'll sign a written confidentiality undertaking for your engagement whenever you'd like one — just ask.

No. We see your party ledgers because we have to write them. We do not contact your customers or suppliers, and we do not solicit business from them.

Our own team, in our own office. Every file is reviewed by an experienced accounting professional before it reaches you — nothing goes out straight from data entry.